1) SHOP Online in the US      2) SHIP to your MyUSaddress      3) PICK-UP or DELIVER it to Your Door      How It Works

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Contact Us

Questions? Please make sure you visit our Frequently Asked Questions. You may find your answer quickly.

Contact Information:

Customer Service Telephone: 1-800-320-3014
Support Email: info@myusaddress.ca

Warehouse Locations

MyUSaddress.ca has two convenient locations near the Canadian/USA border:

MyUSaddress.ca USA

c/o Strader-Ferris International
808 Commerce Park Drive
Ogdensburg, New York, 13669
United States of America

USA Hours of Operation:

  • Monday – Thursday: 9am – 6pm
  • Friday: 9am – 8pm * NEW
  • Saturday: 9am – 3pm
  • Sunday: 9am – 3pm

Additional Holiday Hours:

April 19th and 22nd: Open

MyUSaddress.ca Canada

c/o Strader-Ferris International
850 Sophia Street
Prescott, Ontario, K0E 1T0

Canada Hours of Operation:
Mon – Fri: 8:30am – 5:00pm
Sat: Closed
Sun: Closed

Additional Holiday Hours:
April 19th and 22nd: Open

The easiest and most efficient way to contact us is via e-mail. We will respond within 24 hours:

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